Who are we?
SytesHosting provides cloud-based solutions, including web hosting, domain name registration and related products and services, to businesses, individuals, non-profit organizations and others. SytesHosting is able to provide a variety and range of products and services to help clients with their technology needs.
We collect the following types of information from you to provide you with the products and services you have purchased and for the purposes described below. We may collect all or part of the information by automated means such as profiles or communication cookies.
The personal information we collect depends on the type of service, support, or sales inquiry, and may include your name, address, phone number, fax number, and email address, dates of service provided, types of services provided, payment history, method of payment, amount of payments, date of payment, domain name, credit card or other payment information. Financial information will be used only to bill you for the products and services you have purchased. If you are purchasing by credit card, this information may be passed to your credit card provider. When transferring personal information a security icon appears in your browser.
We may periodically conduct customer surveys. Participation in our customer surveys is voluntary. However, we encourage our users to participate in these surveys because they provide us with important information that helps us improve the types of services we offer and the way we provide them. Your personal information, if available, will be kept confidential, even if the investigation is conducted by a third party service provider on our behalf.
Social media. Our site includes social media features (such as the Facebook “Like” button). These features may collect your IP address and the page you are visiting on our site, and may place a cookie to enable the feature to function properly. Features and social network widgets may be hosted by a third party or directly on our site. Your interactions with these features are governed by the policy of the company providing the privacy feature.
Use of information
The information we collect is used for billing and to provide service and support to our customers. We may study this information to determine the needs of our customers and to promote certain products and services or additional support. We may also generate non-identification and aggregate profiles of information that our clients provide upon registration (such as the total number of clients in a given category). This aggregated, non-identifying information may be used to promote advertisements that appear on our website and as part of our services.
We take reasonable precautions to prevent unauthorized access to your information. Therefore, we may ask you to provide other forms of identity if you wish to obtain information about your account details. SytesHosting may also use the information you provide by emailing the SytesHosting monthly newsletter for the first email contact on file, or to contact you about other products or services that we think may be of interest to you.
Log files. We use IP addresses to analyze trends, administer the site and servers, track access, and gather demographic information for aggregate use. IP addresses are not linked to personally identifiable information. However, it is possible that personal information about a client may be included in log files due to normal functions of IP addresses and web browsing.
We may use the contact and other information provided to follow up with customers who respond to our customer surveys to help resolve issues internally or with our third party partners. For example, SytesHosting may communicate with customers based on their survey responses or to highlight certain changes we have made in response to customer feedback.
Disclosure of information
Partners and Sponsors. Some of our products or services are offered or promoted to our customers in conjunction with a partner or sponsor, or another brand or company within our family of companies. We may share your information with these parties to offer the product or service or to facilitate your use of additional amenities included with your hosting account. For example, one of our partners may provide you with services based on links that you access from your control panel.
We may also disclose anonymous and aggregated data from information collected from users to potential partners, trusted third parties and other companies or brands within our group of companies. We will only share your information with third parties who agree to maintain your information in confidence and to use it only for the purpose of providing the product or service as agreed by SytesHosting.
Service providers. We may transfer (or render) your personal information to third parties who assist us in providing our services or providing services on our behalf. For example, we may use service providers to authorize and process payments, manage surveys, or run promotions. Your personal information may be stored and processed by our third party third party service providers in the United States or other jurisdictions. Our service providers receive the information they need to perform their designated functions, and we do not authorize them to use or disclose personal information for their own marketing or otherwise.
Online ads. We do not share personally identifiable information about individual customers with advertisers. We may display advertisements online and we may share aggregate information eIn some cases, we may not be able to delete your personal information, in which case we will let you know why we are unable to do so.
SytesHosting. uses technical security measures to prevent the loss, misuse, alternation or unauthorized disclosure of information under our control SytesHosting uses security measures, including and not limited to: physical procedures, electronic and managerial systems to safeguard and secure the information we collect online. All sensitive information is collected on a secure server. When we ask customers or users to provide financial information (such as a credit card number) the data is protected using Secure Sockets Layer (“SSL”) technology.
This site is not directed to children and we do not seek to collect personal information from children. If we become aware that the personal information of a child under the age of 13 has been collected, we will use all reasonable efforts to remove that information from our database.
In addition to all of the terms and conditions set forth above, the following conditions apply to reseller relationships only.
Information related to data collected by resellers. SytesHosting may collect information under the direction of our resellers, and we have no direct relationship with the individuals whose personal data is provided, processed or obtained by our resellers. Customers wishing to gain access, or seeking to correct, modify or delete inaccurate data should address their request to the reseller’s data controller. If resellers requests that we remove data, we will respond to that request within thirty (30) business days.
1. If you are a customer of one of our resellers and no longer wish to be contacted by that reseller, please contact the reseller from whom you purchased products or services.
Data retention. We retain personal data that we process on behalf of our resellers for as long as necessary to provide services under the relationship. We will retain and use this personal information as necessary to comply with our legal obligations, resolve disputes and enforce our agreements.
Changes to this policy
Last updated: January 05, 2021